Service Provider
International business services, international SMS, AI communications platforms, and WhatsApp Business related services are provided or coordinated by Yuexin International Limited.
Customer Responsibilities
Customers are responsible for ensuring that message content, sender identities, templates, number sources, user consent, opt-out handling, and target-market compliance requirements are accurate, lawful, and complete.
Customers must not use the services to send fraudulent, phishing, illegal, infringing, harassing, impersonating, or unauthorized marketing messages.
Service Operations
We may review templates, pause abnormal sending, restrict high-risk content, or request additional qualification materials based on carrier, route supplier, platform, or regulatory requirements.
Fees and Settlement
Pricing, billing cycles, failed-message billing, refunds, and service levels are governed by the commercial quote, order, contract, or email confirmation agreed by both parties.